“Openness, Honesty, and Integrity”

Navigational searches on Yahoo for “www.craigslist.org” or “craigslist.org” have been bringing up eBay textads featuring hyperlinked craigslist URLs, designed to confuse and misdirect users seeking craigslist onto eBay sites. Here is a link to a screen shot of one such search taken this morning, and an image of the text ad itself:

We’ve tried to give eBay the benefit of doubt, but it’s hard to reconcile deceptive, trademark-infringing ads calculated to harm craigslist and its users with statements like this one from eBay yesterday:

“eBay has, and will continue to be, a minority shareholder who believes in Craigslist, shares its values and acts with openness, honesty and integrity in its dealings with Craigslist’s board and the online community.

In fact, these ads suggest that they do not share our values at all, and that they are being anything but open and honest with the online community

UPDATE - Looks like these ads have been withdrawn! Ceasing unlawful behavior out of fear of legal consequences falls short of “openness, honesty, and integrity”, but it’s a step in the right direction.

32 Responses to ““Openness, Honesty, and Integrity””

  1. Steve Says:

    I have nothing nice to say about ebay. I would really like to see ebay crumble to nothing. Long live craigslist.

  2. garbo Says:

    I hope you manage to scrape off the Ebay leach.

    I cancelled my Ebay membership & my Paypal membership last week after reading what those SWINE are attempting to do. We can fight with our feet!

    Unfortunately, you are probably in for a challenging legal battle. Please watch your back, lest they stick their knife in and turn it.

  3. andy wang Says:

    Go, Jim! Go, CL!
    CL users will come to the aid of CL, if you need a legal warchest. Just ask. CL rarely (if ever) reminds us to give. Cancelling PayPal accounts would indicate where the peoples’ sentiment really lies.

    best regards for a simple and near-optimal product.

  4. Lynn Says:

    I am glad you have spotted eBay’s faults. Ebay has done so many things that had hurt people and helped others who are a fraud. Just do right thing! Keep up good work.

  5. ceejayoz Says:

    Wouldn’t it be nice if you could get eBay’s Google Adwords account pulled for this?

  6. corey Says:

    i wonder how much it costs ebay every time i click that ad

  7. Lee Says:

    Right down the Orwellian memory chute! War is peace, freedom is slavery, ignorance is strength, eBay acts with openness, honesty and integrity. Well, this is the unethical corporation you’re dealing with. Greedy scum with deep pockets for professional PR liars. I hope your legal team subpoenas them for records on these sleazy adwords.

  8. Killthescammers Says:

    I believe the attached URL paints an accurate picture of what Meg Whitman, the other EBAY insiders & E-Bay are all about.
    “$$” & don’t let ethics get in the way of getting it.
    Any time there is that much $$ involved, there is an arrogance of “we can do anything we want” attached.
    I made my first (& last) purchase off E-Bay about 10 yrs ago. Lesson was well learned.
    Companies like E-Bay are a sad commentary on the USA capitalistic society, the stock market & SEC.
    If E-Bay is targeting CL, their deep pockets will probably prevail.
    Wall Street $$ runs the government & Pres Bush is just a Empty Suit, puppet for Wall Street.

    K Street Project.. (fourth branch of government.)
    http://www.sourcewatch.org/index.php?title=K_Street_Project
    ……..
    Welcome to the Machine
    http://www.washingtonmonthly.com/features/2003/0307.confessore.html
    ……..
    The Road to Riches Is Called K Street
    http://www.washingtonpost.com/wp-dyn/content/article/2005/06/21/AR2005062101632.html
    To the great growth industries of America such as health care and home building add one more: influence peddling.

  9. zowoco Says:

    Being petty in these marketing strategy methods can only damage ebay’s reputation in the end. Ebay is the consumer capitalist giant whereas craigs list is the people’s perogative. Ebay survives solely on the fees it screws out of its users whereas craigslist is entirely user friendly and has no hidden agendas to rule the internet world! Long live free enterprise!

  10. Jer Says:

    Ebay cannot control what the millions of its users do. Anyone can place an adwords ad and direct it to Ebay. Should Ebay try to try to control their users by penalizing them for such behavior? Become the policeman of the internet? I think not, at least not until Craigslist decides to sweep their own porch.

  11. Revnharley Says:

    thats great that you are doing something about e-bay.cnaceled my account about 3 months ago along with pay pay.good job jim keep it up

  12. Revnharley Says:

    man i really misspelled alot of words in the last one it was supposed to say great job on doing something about e-bay.cancelled my e-bay and pay pal about 3 months ago.keep up the good work.

  13. AnotherFormerEbayer Says:

    Ebay used to have extremely loyal members and if they would have just been honest and treated people with integrity they would have continued to succeed. This was the straw that ended my long-time relationship with them.

  14. Norm Says:

    I have a very strong feeling ebay is behind the following also. For the last few weeks everytime I post an ad on CL (about nine times a week) I receive the e-mail response below within 24 hours. The link in the e-mail takes me to ebay and their search page with the key words of what I was looking for already in the search box. While the e-mail is disguised to appear as if it is just from a helpful user I receive the exact same e-mail every time I post. Also note that nowhere in the link does ebay appear. I find it very hard to believe that some concerned ebay user could do all this and on the scale that it is happening as several of my friends who also post on CL are receiving the e-mails. Is anyone else in other cities receiving these? Does anyone know what e-mail address at CL I could forward this to so they can do something about it or perhaps add it to their suit.

    Hi,
    I was looking for something similar the other day and found it
    at a very cheap price at this site http://www.kosherinfo.info/forsale/?x=MCU3Yyt0b2RheSsrYW55K2dvbGQrK3NpbHZlcisrYWxsK2pld2Vscnk=

    I hope you dont mind me emailing you but I wish someone had given
    me that site when I was looking.
    all the best

  15. buzzkola Says:

    Craigslist could cripple eBay by creating a section
    for mail order sales.

    Ebay sellers would leave eBay in droves.

    A mail order section would be great for craigslist
    buyers who can’t find items locally.

    There is a big demand from sellers who would
    like to list items on Craigslist and ship to all
    areas in the U.S.

  16. Skeptic Says:

    How exactly do you know that EBay was behind these ads? The timing seems a little bit suspicious. Also, the text is so poorly written and doesn’t look to be the same style as their other ads for Kijiji and EBay.

  17. Lee Says:

    ^

    Agreed. I don’t think Craigslist would want to do this though as their mission is localized.

  18. Lee Says:

    “Ebay cannot control what the millions of its users do. Anyone can place an adwords ad and direct it to Ebay. ”

    This is an incredibly stupid statement. Adwords cost big money. Who the hell would want to pay everytime someone clinked on that spoof link? Ridiculous.

  19. Nichole Says:

    I have a question and I am not sure if you have the answer.. Google has taken page rank from eBay. When you go to do a google search for lets say estee lauder ZERO of eBay’s auctions come up NONE… I did read an article that google and ebay had teamed up for text based advertising and click to talk…

    So do you guys know if they had a fallout with eBay as well?

    I think it is hilarious that this will lessen the traffic flow for feebay

  20. Stan Gilbert Says:

    I’m on of the old timer developers from way back… yes, well before the net… OK… even before Atari! I’m highly qualified in software engineering, networking, et al.

    I’m fully prepared with substantial coding done… to build an online auction system entirely in concert with Craigslist philosophy of community service, equity, and integrity… qualities easily lost on the net… but still as equally recognized.

    If craigslist and/or anyone else is interested in doing this project I’m up for it. Launch could be as little as six months.

    Please contact me at craigs@stanspublicmail.com.

  21. buzzkola Says:

    >>>Agreed. I don’t think Craigslist would want to do this though as their mission is localized.<<<

    Even local buyers (20+ miles) are asking me
    if I can ship to them. People are realizing how
    much it really cost to drive when they are filling
    up their gas tanks.

    Personally, I prefer buying and selling locally
    and would not want to see any mail order ads
    integrated with local listings.

    I was suggesting a craigslist mail order section
    completely separated from local listings.

    There is a big demand from sellers who are fed
    up with eBay but can’t find any alternatives
    with enough traffic.

  22. Nodoubt Says:

    Jim- DO NOT UNDERESTIMATE HOW LOW EBAY WILL GO…. As each day passes- they set a new precedent to an even lower form of deception, lies, dishonesty,and underhanded.
    Why would you give ebay the ” benefit of the doubt”-when they have not yet proved deserving of it?
    Do not be distracted with these matters- although they must be tended to. In the meantime- You and Craig have much to do- stay focused- stay positive- and continue to do the great work you’ve both been doing.
    Continue forward- and keep your guards up…. put absolutely nothing past them… and NEVER… give them “THE BENEFIT OF THE DOUBT”. I believe they’ve already showed their true colors….
    I will continue to remain loyal to “Craigslist”.

  23. tony Says:

    I couldn’t say for sure the exact number, but thousands anyway have gone to OLA.com to sell and are leaving ebay for good. You can only take so much toe stepping before you say ouch! ebay had been my bread and butter for the past 12 years, but since feb I’ve gotten two undeserved negatives and now my neutral are turned against me as well. Screew you ebay. OLA is here and you won’t be touching them anytime soon. Sellers? Looking for a new home. Try Onlineauctions.com!

  24. Kenolle Says:

    Why doesnt Craigslist evolve into a nation-wide listing service rather than a local service? What I mean to say is the searches are local, you cant search nationwide, at least I havent figured out how to without having to switch from local site to site. I am so sick of Ebay, their latest rule change doesnt allow any seller to leave feedback for a buyer… for me to leave feedback for a deadbeat bidder… I list items on Cragslist and appreciate the service, I just wish there was a way to list nationally w/o jumping from city to city. It would deffinately give Ebay a run for its money (which is all they care about for sure) and make my life easier. Any feedback appreciated!

  25. CyTRAP Labs - EU-ReguStand » Blog Archive » Craigslist versus E-Bay - trust, reputation and investments Says:

    […] details on how EBay supposedly spams Craigslist advertisers - based on insider info? […]

  26. Charles Says:

    With all of this, CL still allows eBay to be one of their minority shareholders… 25% isn’t it?

  27. zen Says:

    I am a business consultant,many of my clients bricks and mortar stores are shutting down, due to the economy. We are engaging them into the world of Internet product sales, many of my clients are simply the backbone of American entrepreneurs. Just many lack computer skills so ,this is all new to them as they have closed their businesses and watched their lifetime of hard work crumble. I have used ebay as a marketing tool in the past….but with their new policies allowing negative feed back…an I have had several clients ship products the have buyers leave negative feed back and then file a compliant against them with paypal .So the customer gets the product,ebay gets the listing fees paypal gets the monthly business account fees and the seller gets all the cost the product lost and the gets to spend hours trying to resolve the issue.
    One of my clients had a wall full of thank you letter in his bricks and mortar store, he could now longer pay the 25,000 year in property taxes and close his store. Six times he has had negative feedback on ebay IN THREE MONTHS.. and not once in twenty five years of business.

    With the new Paypal rules.. PAYPAL will not release funds for 21 days or until the buyer sends in positive feed back… this is nothing but ebay and paypal floating money to line their pockets… also with the no checks and no money orders allowed… ALL ebay purchases must use paypal starting in September. I believe this violates the Federal Sherman anti-trust act .The Feds took Bill gates and Microsoft to court for this, so why not EBAY AND PAYPAL?…perhaps could it be that Meg Whitman former CEO and current board member and consultant to Ebay AND…. has been vetted for the Vice presidency under Mc Cain, Has spent millions in lobbyist fees and has a paid lobbyist in every state.

    Point is business people really don’t mind paying fees,it’s simply a cost of doing business ..BUT they do mind being nickled and dimmed to death including the cost of keeping track of all the fees and blatant fraud.

    SO..Craig please help out the small business people in the UNTIED STATES and add module and host to CRAIGSLIST that allows retailers to bring a fair and honest market place back to the American people !
    Thanks for the allowing the RANT….

  28. BILL Says:

    In the last couple months I have googled many different subjects and words and many of the responses send me to EBay including Napolean Bonaparte and Nazis. Maybe I am on to something .

  29. tink Says:

    There is alot of unwanted ebay stuff going on. I think CL is great, except when people get carried away with the flagging and blocking. Even when you are legit. That makes it bad.

  30. Mike Says:

    The people running ebay today are cut from the same mold as the crooks and cheats who drove the economy into its current recession!!!!!! Hang in there CL!!!!!!

  31. Dawn Says:

    Okay…let’s just say how we feel….eBay has decided they are in complete control of buyers and sellers….I do sell on eBay but with every passing day I hate them even more…THEY PROVIDE A SERVICE! THEY DO NOT OWN MY ITEMS NOR WILL THEY TELL ME HOW TO MARKET OR SELL MY THINGS! I’m overly tired of the whole situation….I say to Craigs List PLEASE PLEASE PLEASE do what is necessary to open the bidding! I have been waiting rather impatiently to cancel my accounts with eBay and PayPal and as a powerseller I’ll be right there with bells on!!

  32. Ob1 Says:

    Is there an update to this situation? We appreciate CL so much! What is happening with these cases?

    Here’s a link to some of the other auction type venues. Power Sellers Unite is not in itself a sales venue but has an informative forum. While I still use “Feeborg/ Payfool” as a point of reference for prices, am using other sites when I need to advertise beyond one city of CL.
    Persevere!

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