Archive for the ‘Media’ Category

Help Wanted

October 9, 2015


Rep Takano (D-Calif) specified that responsibilities include keeping the government open and maintaining women’s access to health care, while requirements are “proven ability to work with irrational people who pursue narrow priorities at the expense of millions of others” and “babysitting experience.”


July 23, 2013

We’re at OSCON in PDX all week.

Drop by and admire/debug our recent releases.


Open source software is a many splendored thing.

PS – we’re hiring.

Cicada MCs bug New Yorker

June 12, 2013

Buzz on street has it that cicada MC ads are on the rise.


CL-wannabe-sponsored “research” backfires

February 24, 2011

Site-scraper seeks to undermine Internet safety by instructing users to ignore safety guidelines

Classified listings scraper/aggregator and CL wannabe Oodle has paid AIM Group to falsely portray craigslist as fraught with criminal activity.

If you strip away the false (and defamatory) paid-for editorial however, and look at the numbers AIM uses, a very different story emerges.

AIM group “documents” 330 crimes that it says occurred in connection with use of CL in the US over a 12 month period. Sounds scary until you compare that  number to the 570 million classified ads posted by 100 million or more US craigslist users during that same time span, generating literally BILLIONS of human interactions, many involving face-to-face meetings between users who do not know one another.

AIM Group facetiously writes “we understand thousands or even tens of thousands of transactions happen safely between Craigslist aficionados.”

THOUSANDS??? Shame on you AIM Group (and Oodle). You know better. Try hundreds of millions or billions of safe transactions. How does the self-proclaimed “bible of the classifieds industry” arrive at a range that underestimates the transaction volume of CL by 5 or more orders of magnitude (and declines to correct it) ? Well, when you’re paid to reach false conclusions about crime incidence, you’ve got little choice. If you accurately describe the transaction volume, you then have to admit that the incidence of crime is extremely low, and that’s not what those sponsor dollars were about.  As Techdirt has noted, this “research” calls into question AIM Group’s entire value proposition:

As for the actual “research,” it seems laughable, at best, and should immediately raise questions about any AIM Group research. The “research” basically scoured news reports and found a grand total of 330 “crimes” in the past year that have some sort of loose connection to Craigslist. I have a hard time seeing how that makes it a “cesspool” of crime. That’s a very small number, especially considering the hundreds of millions of posts and transactions that take place via Craigslist.

James Temple at the SF Chronicle is reporting that, in terms of crime rate,  or incidence of crime, craigslist is roughly 11,000 times safer than the city of Oakland. And as he has now updated, there is no reason to pick on his hometown of Oakland, the 11,000x incidence ratio would likely apply to any major city in the US. The point he is making is not the dangerousness of any given city, but the relative safety of craigslist.

Crime is rare on craigslist in part because criminals know that the electronic trail they leave there helps ensure their capture, and CL is unusually helpful and cooperative with law enforcement. The risk is not zero of course, andcommon sense precautions are in order when using craigslist, just as you would do at other venues or offline (where risks are arguably higher).

Since few have heard of it, its worth mentioning that Oodle is a classified ad scraper or aggregator, meaning it acquires its listings by  scraping them or aggregating them from other sites. In fact we had to send them a cease-and-desist notice when they started scraping listings from craigslist in 2005.

AIM omits to mention craigslist is likely also safer than Oodle in terms of crime rate, or incidence of crime, when you compare the usage between the two sites. Spot checking of categories such as furniture,  roommates, collectibles, baby/kid stuff, and bicycles for January showed craigslist having roughly 1000x times Oodle’s listings (and CL listings are posted by its users, not scraped from other sites). Some Oodle categories have more listings, but those are dominated by data feeds from a few large commercial entities. web traffic stats show CL with 550x Oodle’s page views.

Such that if so much as ONE (1) crime was connected with an Oodle listing over the past 12 months, the crime rate for Oodle would exceed by almost two times the crime rate that AIM Group claims for CL.

It’s kind of like comparing Pine Bluff Arkansas (pop 100,000) to the state of California (population 30 million) — yeah, California has far more TOTAL crime, but the INCIDENCE of crime (crimes per 100,000 people) is actually lower in California (522) than in Pine Bluff (946).

But of course, you don’t include such findings or perspective when your “research” is being bought and paid for by a client looking to tar an industry leader whose position it covets and envies.

Not content with defaming craigslist, AIM/Oodle recklessly misadvises that “the old rules — “meet in public;” “always tell someone where you’re going;” “know who you’re dealing with” — often don’t work on Craigslist.” This wildly false and irresponsible guidance is reinforced in a related press release, which says that “the old rules of ‘meeting in public’ and ‘knowing whom you’re dealing with’ no longer apply.”

Kind of like advising motorists that, because accidents are happening despite precautions, that the old rules about “observing speed limits” and “wearing your seat belt” and “don’t drink and drive” no longer apply.

Tables & Chairs

January 14, 2011

Noticed this useful infographic, created by Lunchbreath, at the truth-in-advertising dept of, it was featured previously on Core77, I’m updating all my furniture ads now.

For Amber Lyon, CNN

August 30, 2010

I see you’ve now gotten around to requesting an interview with me or a company spokesperson, 90 days after you ambushed our namesake and founder, Craig Newmark, following his May 20th talk on veteran’s affairs and other issues unrelated to craigslist, at a conference in Washington.

You knew Craig was not in management or a company spokesperson, but setting CNN’s ethical code aside, you sidestepped company channels in favor of ambushing our semi-retired founder, complete with a misleading “set up” for your surprise questions. Now that CNN has aired your highly misleading piece dozens of times, mischaracterizing your stunt as a serious interview on this subject, and you’ve updated your “bio” to showcase this rare jewel of investigative journalism, you’re ready to try actually interviewing the company itself on this subject.

There is a class of “journalists” known for gratuitously trashing respected organizations and individuals, ignoring readily available facts in favor of rank sensationalism and self-promotion. They work for tabloid media. Your stunt has veteran news pros we know recoiling in journalistic horror, some of them chalking it up to a decline in CNN’s standards, which is unfortunate.

Seeing how you’ve pinned your career hopes on butchering this story, I’ll have to pass. If Anderson Cooper would like to come out to SF and sit with us for an interview worthy of CNN’s viewers, we’ll consider it.

Jim Buckmaster
CEO, craigslist

Manual Screening Matters

August 18, 2010

craigslist is committed to being socially responsible, and when it comes to adult services ads, that includes aggressively combating violent crime and human rights violations, including human trafficking and the exploitation of minors. We are working intensively as I write this with experts and thought leaders at leading non-profits and among law enforcement on further substantive measures we can take. We are profoundly grateful to those offering us their expert assistance in this regard.

One of the many recommendations we hear from experts at NGOs, in law enforcement, and from politicians and regulators, is that craigslist is uniquely positioned to lead by example, and to exert influence over other advertising venues to follow in its footsteps. Indeed, as we intensify our efforts to make further forward progress, we continue to be hopeful that other companies will take an interest in adopting measures we have had in place for years.

craigslist implemented manual screening of adult services ads in May of 2009. Since that time, before being posted each individual ad is reviewed by an attorney licensed to practice law in the US, trained to enforce craigslist’s posting guidelines, which are stricter than those typically used by yellow pages, newspapers, or any other company that we are aware of. More than 700,000 ads were rejected by those attorneys in the year following implementation of manual screening, for falling short of our guidelines. Our uniquely intensive manual screening process has resulted in a mass exodus of those unwilling to abide by craigslist’s standards, manually enforced on an ad-by-ad basis.

Manual screening matters. We are proud of the difference it has made, along with the other measures we have taken. However, there is no shortage of US companies that have not yet implemented manual screening for this ad category, or any other of the steps that craigslist has taken, and that have not yet exhibited any interest in combating human trafficking and the exploitation of minors, and other forms of violence and human rights violations.

One of those companies, interestingly, is eBay — despite their touting their sites as a “family friendly” alternatives to craigslist. In response to criticismabout their management of one such site,, where eBay offers tens of thousands of exceptionally hardcore pornographic ads explicitly offering sex for sale, yesterday eBay blocked access to all US IP addresses, presumably so that eBay investors, journalists, and other interested parties could not see. All the ads are still up, and can be viewed via proxy IPs.

Techcrunch has further coverage on these developments, and notes that eBay plans to eventually take down these types of listings as part of its “process of ensuring all of its sites are in alignment with its family-friendly values.” I’ll make a friendly wager that rather than taking down such listings, which eBay has aggressively marketed over the years to a very high level of profitability, upselling their users to higher and higher fees, eBay will instead soon sell their “non family friendly” sites such as this one to the highest bidder.

Back in the US, another company that does not manually screen adult ads, or take any of the other preventative measures that craigslist takes, is Village Voice Media’s When craigslist implemented manual screening of adult ads in May 2009, adult ads on backpage spiked by a factor of 5-10x, and you can see from the graph below that their page view traffic, which was flat until we implemented manual screening, more than quadrupled in the year following.

In addition to public nudges such as this blog entry, we’d like to offer our help to companies such as eBay and Backpage that may be interested in developing best practices. CEOs of such companies can email me directly, or you can drop us an email at

Response to AK and MC Ads

August 9, 2010

To AK and MC:

We saw your recent half-page newspaper advertisements in the Washington Post and San Francisco Chronicle. Hearing your accounts of being victimized by criminals who you mention also misused our site, we are anxious to know that the perpetrators are behind bars. Would you or the advocacy groups who placed the ads please let us know where the police reports were filed? We have been unable thus far to identify police reports matching the crimes you describe. If craigslist was misused, we want to learn more so we can improve our preventative measures. If anyone committing such crimes has not yet been apprehended and prosecuted, we want to do everything in our power to assist the police in making that happen. You can send the information to We work with law enforcement to bring to justice any criminals foolish enough to incriminate themselves by misusing our site, and want to make sure everything possible has been done in your cases.

craigslist is used by more than 50 million Americans to facilitate billions of interactions each month, and criminal misuse of the site is quite rare. We are dedicated to eliminating it entirely however, and in this regard we have been working for years to ensure that craigslist is very much part of the solution to crimes such as trafficking and exploitation of minors. In November 2008, we issued a Joint Statement with 40 Attorneys General and the National Center for Missing and Exploited Children, describing an array of measures to prevent misuse of craigslist. In May 2009 we went beyond those measures and implemented manual screening of each adult services ad. Based on the time period mentioned in your newspaper ads, it appears the events you describe may have occurred before manual screening was implemented.

craigslist is one of the few bright spots and success stories in the critical fight against trafficking and child exploitation. We’ve been told as much by experts on the front lines, many of whom we have met with in person, and many of whom have shared helpful suggestions we have incorporated in our approach. Even politicians looking to advance their careers by publicly criticizing us grudgingly admit (when pressed) that we have made giant strides, and that craigslist is virtually alone among advertising venues in vigorously combating exploitation and trafficking.

For example, to our knowledge only craigslist, out of countless venues, takes any of the following measures, let alone all of them:

* educating and encouraging users to report trafficking/exploitation
* prominently featuring anti-trafficking/exploitation resources
* creating specialized victim search interfaces for law enforcement
* actively participating in NCMEC’s cybertipline program
* leading all awareness efforts for the National Trafficking Hotline
* meeting regularly with experts at nonprofits and in law enforcement
* manually reviewing every adult service ad prior to posting
* requiring phone verification for every adult service ad
* implementing the PICS content labeling system

We are not content however, and are committed to making further progress. Specific information about the outrageous misuse of our site you describe in your advertisements will help prevent such crimes in the future.


Mere Happenstance?

May 18, 2010

Here are the top 5 search providers, as ranked by Comscore for March 2010. Just for fun I’ve added % growth since January 2009, when Jeremy Zawodny(formerly at Yahoo) replaced craigslist’s old search architecture:

1. Google 13,996,000,000 19%
2. Yahoo 2,839,000,000 -5%
3. Microsoft 1,883,000,000 58%
4. Ask 719,000,000 11%
5. craigslist 685,000,000 38%

Wonder how CL would rank if we were actually in the search business?

craigslist TV

May 14, 2010

Sample below, lots more at craigslist channel on YouTube


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